Although written by Mathijs Kok, not an unusual experience for others too. Mathijs Kok tries to explain the sometimes on a daily or weekly base frustration and lost of time, when it comes to all kind of updates. Updates for your Windows and/or Mac OS X. But when you own a server, then that one is also on the party list and what about mobile smartphones and or...

Everybody who bought something at Flight1, Just Flight, Just Trains, Aerosoft, X-Plane.Org etc., is what we call a customer, but ever asked yourself what kind of customer you are? Based on many years of Support experience, Mathijs Kok opens his book and is pleased to tell you what kind of customers there are. Hopefully you’re one of them! Read his monthly...

This weeks column comes from Mathijs Kok. He calls it “Feature Creep”. Either you know what it means or you’ve got no idea what Mathijs means. It has to do with managers, testers, customers and much more. Check it out at Mathijs his column. Share Us:

Mathijs Kok decides to have an in-depth look into a flying car. According to Mathijs “Recently I wrote a small news item about a flying car. In that news item I wrote that a flying car will get you a crappy car and a crappy aircraft. Some people doubted me so let me elaborate.” He continues with “And to finish it off, imagine this. I love...

This weeks column is one based on facts. Facts that are based on reality and presented by Mathijs Kok. Mathijs gives you an example “One of the most frustrating things we at Aerosoft have to deal with it release dates that are not met. Let me explain these kinds of things happen.” Or what do you think of “Customers ask it (“will it have wing...